Cookie and Tracking Policy

Information on the use of cookies on our websites and apps.

When you visit our digital offerings, data on your visit (e.g. your IP address, the website from which you visit us or the Swisscanto website you are currently visiting, including the date and duration of your visit, hereinafter referred to as «tracking data») is automatically registered. Tracking data is used to optimise the content offered on our communication channels, in particular our websites, and to provide information on how you can find out about our products and services and use them.

This Cookie and Tracking Policy describes how such tracking data is collected and how it is used. The policy may be updated at any time. Please check this page regularly for the latest version.

Scope of the Cookie and Tracking Policy

This Cookie and Tracking Policy applies to Swisscanto's digital offerings, which refer to it. In particular, it applies to Swisscanto's main website and subpages (hereinafter collectively referred to as the «Swisscanto website»).

For certain digital offerings, e.g. social media channels, separate applications or websites, there may be additional or different provisions for the use of tracking data. These are available on the corresponding offerings and take precedence in these cases.

Which tracking technology do we use?

We use cookies on the Swisscanto website and, if necessary, other tracking technologies (hereinafter collectively referred to as «cookies»).
Some of our cookies are technically necessary for the proper functioning of our offerings. Their use cannot be dispensed with for technical reasons, otherwise Swisscanto's digital offerings would not function properly. The other cookies are used to improve your user experience (e.g. through personalised offers). Their use may be approved or rejected when visiting our websites.

What cookies are and how they work?

Cookies are small text files that are stored on your device. They enable the website to remember specific entries and settings (e.g. your login, language, usage, preferences and statistics) over a certain period of time to optimise user experience, security and analysis in particular.

Cookies can be set as first-party cookies by saving them on the domain of the pages visited, e.g. These first-party cookies can only be read by the operators of the respective pages (in this case Swisscanto). These first-party cookies are set by means of first-party technical integrations (i.e. by Swisscanto itself) or by the integration of third-party tools (e.g. Adobe Analytics).

Cookies can also be set as third-party cookies. This happens when the cookies can also be read directly by other websites and website operators. Swisscanto uses third-party cookies very sparingly and only in publicly accessible areas.

You can find a list of cookies used in the section «Which cookies from third-party providers do we use and for what purpose».

What data is stored and processed?

The cookies stored on our Swisscanto website with your consent read tracking data (e.g. the website from which you visit us and the Swisscanto website you are currently visiting, including the date and duration of your visit as well as technical data on your device such as browser, operating system and IP address). This tracking data is required for statistical purposes for the optimisation and further development of the Swisscanto website and for the delivery of personalised offers and content.
If you decline the use of cookies, we will only use cookies on the Swisscanto website that are technically necessary to enable proper functioning.

Tracking data does not establish links to personal identities. However, Swisscanto may merge tracking data with other data already available at Swisscanto and thus Swisscanto may be able to establish a personal link. If a personal link is established, Swisscanto may process this personal data in accordance with the Privacy Policy and, in particular, use it for the purposes described therein.

If third-party tools are used for tracking on the Swisscanto website, Swisscanto will only pass on encrypted data to these third-party providers, on the basis of which the third-party provider alone will not be able to identify a specific person.

How long are cookies stored in your browser?

Some cookies are automatically deleted as soon as the browser session has ended or after a specified period of time. Certain cookies are permanently stored in the browser for technical reasons, unless they are deleted by the user or replaced by revisiting the digital offerings.

Which cookies from third-party providers do we use and for what purpose?

Besides cookies from our own systems, we use cookies from service providers and third-party tools. A list of these third-party technologies for each offering is provided below.

Necessary cookies

These cookies are technically required for the functionality of the Swisscanto website and for the provision of the offering (for example, use of the shopping basket or continued surfing on sub-pages). Therefore, it is not possible to decline these cookies.

Provider and product Purpose
Domain and name
Google (Maps) Display of Google Maps on location pages (publicly accessible content)


6 months
OneTrust Cookie-Compliance Anonymous storage of cookie settings and anonymised tracking when handling the cookie banner



6 months

Statistical cookies

Statistical cookies collect anonymised data about the behaviour of users on our website (e.g. pages visited and length of stay and frequency of visits) and help us improve the user experience and our content.

Provider Purpose Domain and name Duration
Adobe Systems Inc. - Adobe Analytics This sets anonymous IDs for the persistent tracking of user actions on the Swisscanto website within the session or across sessions.






Session or
24 months

Adobe Systems Inc – Adobe Experience Cloud

Anonymised visitor ID, which is used across all Experience Cloud programs (Adobe Analytics, Adobe Target and Adobe SDK).



24 months
Google Inc. – Google Analytics This sets anonymous IDs for the persistent tracking of user actions on the Swisscanto website within the session or across sessions.

Session or
24 months


Personalisation cookies are used to display relevant content tailored to the interests of users within the Swisscanto website and to measure user interactions on a pseudonomous basis in order to deliver personalised content on this and other channels (e.g. e-mail, SMS and mobile push notifications). As a result, content and user experience on the Swisscanto website and other channels are adapted as well as possible to customer needs in order to make the overall experience as relevant and targeted as possible.

Provider Purpose Domain and cookie Duration
Adobe Systems Inc – Adobe Target This tests the relevance of online content and offerings for visitors and displays offerings tailored to the pseudonymised visitor.


24 months

Marketing on external websites

Marketing or advertising cookies are used to display advertisements relevant to the user on third-party sites. For this purpose, pseudonymised data may be transmitted to online advertisers. The advertisements may contain products and services from Group companies of Zürcher Kantonalbank or from related institutions (e.g. the Sparen 3 pension foundation of Zürcher Kantonalbank).

Provider Purpose Domain and cookie Duration
Google Marketing Platform This merges ad tracking (placements and user interactions) with user interactions in the public areas of the Swisscanto website and anonymously measures conversion metrics to optimise adverts and placements.

Sitzung bis 24 Monate

Mechanisms for controlling the use of cookies and tracking technologies on the Swisscanto website

When you first visit our website, you can consent to the use of cookies in the cookie banner or change your personal settings via the preference centre (accessible via the cookie banner or the «Cookie settings» link in the footer of This applies to all cookie categories apart from the technically necessary cookies that are needed for the functioning of the digital offerings. You can change your settings for at any time via the link in the footer. We store your cookie settings in a cookie via the third-party provider OneTrust. This data is stored anonymously with the third-party provider and prevents you from having to re-enter your settings every time you visit.

You can delete cookies that have already been set as follows:

The «Security in digital banking» webpage on ("Clear cache" section) contains information on how you can delete cookies and stored data in your browser. Alternatively, you can use the Ctrl+Shift+Delete keyboard shortcut to open the relevant settings window in most browsers.

Terms of use and privacy policy of third-party tools

Terms of use and privacy policy of the third-party tools used:

Last updated: September 2022